FAQ

Commonly Asked Questions

How long until my order arrives?

Order processing on average takes about 1-4 days. Shipping in the U.S can take 2-6 days, international orders can take 2 weeks to a month to deliver. Most orders are shipped with USPS. *Please note this can vary depending on time of the year*

What if I'm looking to place a large order for my team?

Use code: TEAM30 for 30% OFF $100+ orders at checkout

Can I request a refund?

You may request a refund within 7 days of delivery and the item must be delivered within 21 days. If product is undamaged, the product will be refunded minus shipping cost.

What if my order arrives damaged?

Take photos of damage and submit a contact request. Item may be refunded or reshipped depending on situation.

Can I cancel an order?

You may cancel an order any time before it ships or has already been processed.

Do you fulfill wholesale orders?

Yes! Please visit keegsierunning.faire.com

Do you have gift cards?

Yes! Please click here

Who creates the products?

I design every product and then either create the actual product and/or use another company to finish the process.

Need help with something else? Contact me here